Check our news

Check our news

Keep up with our latest updates and upgrades.
new
09/19/19

Our new Collaborative Working feature!

Introducing the newest feature here at Slaask! Our Collaborative Working feature for the Knowledge Base. Thanks to this update, you can now see, in real-time, if someone other than you is working on a Knowledge Base post. This super-helpful feature will help you avoid typing out the same thing twice,

new
09/03/19

Our new Slaask x Slack interface!

Hi there! Hope you’re feeling good today, ‘cause we sure are! We have just released the new version of our Slack interface, and it’s a beauty! (at least we think so!) We’ve redesigned our whole interface to make it easier to use for you, and easier to look at! It’s now more visually appealing as they

new
04/12/19

Customer feedback: The right questions to ask to improve customer experience

Excellent customer service thrives on feedback. Without it, you’ll never know what you’re doing wrong or right. Therefore, it is vital to check customer feedback on a regular basis. But how do you do that?You can get customer feedback from various places these days. You can get it from social media,

improvement
04/12/19

We've updated Messenger's behaviour!

Always here trying to make your life easier, the Slaask team has updated the Facebook Messenger integration! First off, we have added the live translate feature to Messenger conversations! You can now chat with any of your contacts through Facebook in their mother tongue! e have fixed a couple of mis

improvement
04/11/19

More news coming your way!

We're always looking for ways to make your Slaask experience the best ever, we never stop trying to improve ourselves for you! So, today's news is the Deploy page update! We have changed things up on the Deploy page, making it more understandable and easier to use. To make things easier, we now let y

new
04/04/19

We've had a busy month! Check out the news!

We've been busy bees over here at Slaask, we've been tweaking and tuning, to make your Xeno experience the best possible! Check out all of our news: Chatbox changesWe redesigned the input bar of the Chatbox. Our Powered by Slaask label is now on top of the input bar, making it easier for mobile users

improvement
02/28/19

Check out our Contacts page update!

We all need to keep our contacts nice and tidy. That's why we have updated our contacts page for you. We have changed the look to make it work better for you. But we didn't stop there: Personalized views You can now create personalised views and see only what you need or want to. You can use the Cust

improvement
02/22/19

We updated our chatbox input bar! Quick, go check it out!

Your Slaask team has more news for you! We have updated our chatbox input bar! Why? The main reason is that we noticed that the input bar could be better optimized for mobile devices, and was a bit small for our glasses-wearing friends out there! What did we change?It's now optimized for the best mo

new
02/16/19

Have you set up your Slaask Timetable yet?

Howdy! Have you set up your Slaask Timetable yet?We're always trying to save you precious time so our Timetable feature is so easy to use! You can find the Timetable feature under Routing (the feature that allows you to decide how your conversations are dispatched to your team members) in the left-ha

new
02/14/19

Check out our new Help Center updates!

Hi there!Time for another update from your friends at Slaask! :grin::tada:This time, we have updated your Knowledge Base, your Help Center AND your pre-defined responses option! Do we ever stop?! :open_mouth:First off, we have improved the Help Center web interface. It is now easier to use, and even

new
02/12/19

Automatically translate any language instantly in your chats, thanks to Slaask!

Have you always wanted to chat with your contacts in their native language but the language barrier is just impossible to overcome? :weary:Well, I’ve got big news for you! :grin:We have released our newest feature and we think you’re going to love it! You can now talk to your contacts in their own la

new
12/17/18

Our News Feed feature has arrived! 🎉

Here, you can keep your leads and customers up-to-date on what is going on in your business!